Frequently Asked Questions

Getting started with LabelHive is simple:

• Contact us through our website or call +91 85 92 84 00 46 to request a demo
• We'll schedule a personalized demonstration of LabelHive's features
• Upon signup, you'll receive login credentials for your account
• Our team provides free training and template assistance to get you up and running
• Start creating your first products and labels immediately

LabelHive has minimal requirements:

• A computer with internet connection and modern web browser
• Supports label printers capable of exporting designed templates to PRN files.
• All major web browsers supported (cloud-based)
• Our Print Service software installed on your computer for direct printing (Windows Only)

No special hardware or expensive servers required - everything runs in the cloud!

LabelHive setup is designed to be quick:

• Account setup: Immediate after demo confirmation
• Print service installation: 5-10 minutes
• First product and template creation: 15-30 minutes with our guidance
• Complete training session: 1-2 hours (included free)

Most customers are printing their first labels within the same day of signup!

We offer a comprehensive demo and evaluation process:

• Free personalized demo showing all features
• Test printing with your actual printer setup
• Sample template creation with your product data
• No credit card required for demo

This hands-on approach ensures LabelHive meets your needs before you commit.

Adding products is straightforward:

• Navigate to the Products section in your dashboard
• Fill in basic details (name, code, description)
• Add product-specific information like ingredients, nutritional data, shelf life
• Configure any custom fields your business requires
• Save and your product is ready for label creation

The system includes search functionality to quickly find and edit existing products.

Yes! LabelHive supports unlimited custom product fields:

• Create fields specific to your industry (batch numbers, certifications, etc.)
• Support for different data types: text, numbers, dates, barcodes
• Set validation rules to ensure data consistency
• Use custom fields in your label templates automatically

This flexibility allows LabelHive to adapt to any business's unique requirements.

Currently, products are added individually through our user-friendly interface. However:

• CSV/Excel import functionality is planned for Q1 2026
• Our team can assist with bulk data entry during setup
• Template assistance helps speed up the initial product creation process
• Once created, product data can be easily duplicated and modified

Contact our support team for assistance with large product catalogs.

LabelHive supports two types of label templates:

ZPL Templates (Zebra Printing Language):

• Designed for Zebra and compatible industrial label printers
• Real-time preview before printing
• Precise control over label layout and formatting
• Ideal for barcode labels and high-volume printing

Non-ZPL Templates:

• Works with various printer types beyond Zebra and ZPL Compatibility
• Allows any printer templates codes to be used
• Suitable for almost any prn export supported label printers in the market
• Can upload static preview image

Yes! Template assistance is included with every subscription:

• Free consultation to understand your labeling requirements
• Professional template design assistance based on your specifications
• Multiple revisions until you're completely satisfied
• Training on how to modify templates for future needs

Our goal is to have you up and running with labelhive immediately.

Absolutely! LabelHive provides comprehensive preview capabilities:

• Real-time preview as you create or modify templates (ZPL templates)
• Preview with actual product data before printing (ZPL templates)
• Zoom and pan functionality to inspect label details (ZPL templates)
• Ability to preview and copy template code before printing by selecting a product
• You can upload static preivew image for non-zpl templates
• Test print option to verify printer connectivity

This ensures perfect labels every time and reduces waste from printing errors.

With LabelHive, you get unlimited template creation:

• No restrictions on the number of templates
• Create different templates for various product categories
• Seasonal or promotional label variations
• Different sizes and formats for the same products
• All templates include search functionality for easy management

Perfect for businesses with diverse product lines or changing labeling needs.

LabelHive works with a wide range of label printers:

Recommended Printers:

• All Zebra ZPL-compatible printers (ZD420, ZD620, ZT230, etc.)
• TSC label printers
• Honeywel label printers
• TVS label printers
• Zenpert label printers
• GoDEX label printers
• DCode label printers
• and more...

Also Supports:

• Most thermal transfer and direct thermal printers
• Desktop and industrial grade label printers
• Network-connected and USB printers

Contact us for specific printer model compatibility confirmation.

Setting up printing is straightforward:

• Download and install the LabelHive Print Service on your computer
• Connect your label printer via USB or network
• Run the Print Service (starts automatically after installation)
• Configure printer settings in LabelHive's Settings section
• Use "Test Print" to verify connectivity

Our technical support team provides assistance during setup if needed.

Yes! LabelHive supports flexible printing options:

• Print multiple copies of the same label
• Single-label printing for immediate needs
• Batch printing optimization coming in Q3 2025
• Multi-product batch printing in future updates

Current version focuses on accuracy and quality for individual label printing.

Our support team helps with printer connectivity issues:

• Check that the Print Service is running (visible in system tray)
• Verify printer is connected and powered on
• Ensure Windows firewall allows connections on port 9100
• Contact support for driver assistance or advanced troubleshooting
• We provide remote assistance for complex setup issues

Most printing issues are resolved within minutes with our guidance.

Placeholders are dynamic content fields that make labels automatically update:

• Create reusable content fields (like company name, address, etc.)
• Use placeholders across multiple templates
• Change the placeholder once, updates all templates using it
• Support for text, numbers, dates, barcodes, and QR codes
• Set validation rules to ensure data consistency

Example: Create a "Company Address" placeholder and use it in all templates. Change your address once and all labels update automatically!

Field mappings connect your product data to label templates automatically:

• Map product fields (name, price, barcode) to template positions
• Create mapping profiles for different label types
• Automate label generation with minimal manual input
• Ensure consistency across all your labels

Once configured, selecting a product automatically fills the label template with correct data.

Yes! LabelHive sends template codes to the printer directly:

• Any template desinged with barcode formats (Code 128, Code 39, EAN, UPC) can be sent to the printer
• Custom manipulation of barcode data by mapping appropriate product fields
• QR code generation with custom data by mapping appropriate product fields

Perfect for inventory management, retail, and compliance requirements.

LabelHive prioritizes data security and reliability:

• Cloud-based storage with automatic backups
• Secure access with user authentication
• Data isolation between different customer accounts
• Regular security updates and monitoring
• 99.9% uptime reliability for uninterrupted access

Your product data and templates are always safe and accessible when you need them.

The Early Adoption Plan includes everything you need:

• Unlimited label templates and product entries
• Cloud storage for all your data
• Professional template design assistance
• Free training and setup support
• Priority customer support
• Regular updates and new features
• Access to both ZPL and Non-ZPL template systems

No hidden fees or usage limits - everything is included!

No! The subscription covers all costs:

• No setup fees or installation charges
• Free template creation assistance
• Free training and support included
• No per-label or per-print charges
• No additional costs for software updates

The only requirement is your annual subscription fee.

We accept various payment methods for Indian businesses:

• Bank transfer (NEFT/RTGS)
• UPI payments
• Digital payment platforms
• Company checks for registered businesses

GST invoice provided for all business subscriptions. Contact us for payment arrangement details.

Yes, subscriptions can be cancelled with notice:

• 30-day notice period for subscription cancellation
• Access continues until the end of paid period
• Data export available before account closure
• No cancellation fees or penalties

We're confident in LabelHive's value, but we keep cancellation simple if needed.

Comprehensive training is included with every subscription:

• One-on-one personalized training sessions
• Product management and template creation guidance
• Hands-on practice with your actual data
• Print setup and troubleshooting training
• Best practices for efficient label management
• Follow-up sessions as needed

Training continues until you're completely comfortable using LabelHive.

Multiple support channels are available:

• Phone support: +91 85 92 84 00 46
• Email support: support@labelhive.in
• Live chat on our website
• WhatsApp support for quick questions
• Remote screen sharing for complex issues

Priority support ensures fast response times for all subscribers.

Yes! Professional template design assistance is included:

• Custom template creation based on your requirements
• Multiple design iterations until perfect
• Training on template modification and maintenance
• If you require label desing from scratch, depending on complexity and assessment we might submit a quote separately

Our team ensures your labels look professional and meet all requirements.

Support is available during Indian business hours:

• Phone support: Monday-Friday, 9 AM - 6 PM IST
• Email support: 24/7 (response within 4-8 hours)
• Live chat: Monday-Saturday, 9 AM - 6 PM IST
• Emergency support available for critical printing issues

We understand that label printing is often time-sensitive for businesses.

Enhanced batch printing capabilities are coming soon:

• Multi-product batch printing: TBD
• Print scheduling for large runs: TBD
• Queue management for network printers: TBD
• Print job monitoring and reporting: TBD

Current subscribers will receive these updates automatically at no additional cost.

Yes! Mobile applications are planned:

• Android companion apps - (Android being priority)
• Mobile label printing from warehouse floor
• Barcode scanning for quick product lookup
• Image capture for product reference photos

The mobile app will complement the web platform for on-the-go label management.

Advanced data integration is coming in Q2 2026:

• CSV/Excel import and export capabilities
• Automated data synchronization with ERP systems
• Real-time inventory data connection
• POS system integration for retail environments

These features will make LabelHive integrate seamlessly with existing business systems.

Absolutely! All updates are included with your subscription:

• New features automatically available to all subscribers
• No additional charges for feature updates
• Training provided for significant new functionality (upon request and slot availability)
• Early access to beta features for feedback

Your subscription grows in value as we continuously improve LabelHive.